The VALA logo

Privacy policy

Effective Date: Sept. 10. 2024

1. Introduction

VALA ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use VALA (the "App").

2. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, and payment information when you create an account, make a purchase, or contact us.
  • Usage Data: We may collect information about your device, IP address, browser type, and how you interact with the App, including pages viewed, links clicked, and time spent on the App.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect and store information about your usage of the App.

3. How We Use Your Information

  • To Provide and Improve Services: We use your information to operate, maintain, and enhance the App, including personalizing your experience and providing customer support.
  • To Communicate with You: We may use your information to send you updates, newsletters, promotional materials, and other communications related to the App.
  • To Ensure Security: We may use your information to detect, prevent, and respond to fraud, security breaches, and other potentially harmful activities.
  • To Comply with Legal Obligations: We may use your information as required by law, regulation, or legal process.

4. Disclosure of Your Information

  • Service Providers: We may share your information with third-party service providers who assist us in operating the App and providing services to you.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

  • Access and Correction: You have the right to access and correct your personal information. You may update your account information directly through the App or by contacting us.
  • Data Deletion: You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
  • Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. By using the App, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the new terms.

9. Contact Information

If you have any questions or concerns about these Terms, please contact us at contact@vala.finance.

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